Can't Finish or Save an Activity

There are two situations that stops you from finishing or saving an activity:

1. Your ride is under 1 km (0.6 mi)

Flex needs at least 1 km (0.6 mi) of movement to save an activity. This keeps accidental or very short rides out of your history and stats.

If you tap Finish Ride before reaching 1 km (0.6 mi), your ride can't be saved yet. From here you can choose:

• Resume to return to your ride and keep recording until you reach 1 km (0.6 mi).
• Discard Activity to end without saving and return to the Dashboard.

2. You have no internet connection

When you save an activity, Flex syncs your full ride data and works out your rewards like your XP and EcoGems, so you need to be online. Make sure you have a stable Wi-Fi or mobile data connection, then try saving again.